Previous incidents

Resolved We have confirmed GateApp and AMS are working as expected again. 12:53pm EST

Monitoring The teams has completed a restart that should be restoring service, teams are working on validating this is working as expected now. 12:39pm EST

** Investigating** We are investigating an issue impacting some Canada VLC locations. Team is working to restore the service as soon as able. 12:15pm EST

Teams have received reports of AMS and GateApp not working as expected. 12:10pm EST

Resolved We have confirmed the sites are stable and all functionality is working as expected. 1:48pm EDT

Monitoring We are seeing the sites stabilized now and are monitoring closely to ensure all functionality is working as expected. 1:32pm EDT

Investigating Our monitoring has detected issues with some pages not loading. We are trying to identify and resolve issue as soon as able. 12:50pm EDT

OPENLANE Technology Team is investigating issues we are seeing with some sites with pa...

Resolved We have validated all functionality is good now and have marked the incident resolved. 6:59pm EDT

Identified We have identified the issue and are working on resolving this as soon as able. 6:16pm EDT

Investigating We are investigating an issue with TradeRev on Open Auction Canada users with seeing 45 minute auction trade statuses. We are working to resolve as soon able. 6:10pm EDT

We have received reports of users unable to view 45 minute auction status. 6:07pm EDT

Resolved Technology teams have confirmed platform stability and applications are responding as expected. 3:42pm ET

Monitoring Technology teams have addressed the issue, and are continuing to monitor recovery. 3:25pm EDT

Investigating We are continuing to investigate issues with our Private Labels that are inaccessible and are working to restore availability as soon as able. We are seeing intermittent improvement. 2:40pm EDT

Technology Teams are looking into issues we are seeing with ...

Resolved The teams have confirmed the platform stability and have caught up on any inspections that were stuck in pending. 10:19am EDT

Monitoring The teams have put a fix in place and are monitoring the platform for stability. 10:10am EDT

Identified The teams have identified the issue and are working on resolving as soon as able. 9:59am EDT

Investigating The technology teams are working on an issue causing pages on autovinlive.com to not load or load slowly. We are also se...

Resolved The technology teams have resolved the issue and all inspections have been received and processed and platform is stable. 11:14am EDT

Monitoring The technology teams have implemented a change and are seeing functionality return to normal with new inspections. We are still investigating inspections from earlier today that are yet to process and working on processing these as fast as able. 10:16am EDT

Identified We have identified the issue and are working on restoring fu...