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Downtime

AMS and GateApp Issue

Nov 26 at 12:39pm EST
Affected services
OPENLANE Gate App
OPENLANE AMS Suite

Resolved
Nov 26 at 12:53pm EST

Resolved We have confirmed GateApp and AMS are working as expected again. 12:53pm EST

Monitoring The teams has completed a restart that should be restoring service, teams are working on validating this is working as expected now. 12:39pm EST

** Investigating** We are investigating an issue impacting some Canada VLC locations. Team is working to restore the service as soon as able. 12:15pm EST

Teams have received reports of AMS and GateApp not working as expected. 12:10pm EST

Updated
Nov 26 at 12:39pm EST

Monitoring The teams has completed a restart that should be restoring service, teams are working on validating this is working as expected now. 12:39pm EST

** Investigating** We are investigating an issue impacting some Canada VLC locations. Team is working to restore the service as soon as able. 12:15pm EST

Teams have received reports of AMS and GateApp not working as expected. 12:10pm EST

Created
Nov 26 at 12:39pm EST

** Investigating** We are investigating an issue impacting some Canada VLC locations. Team is working to restore the service as soon as able. 12:15pm EST

Teams have received reports of AMS and GateApp not working as expected. 12:10pm EST