Previous incidents

Resolved The teams have validated that all site functionality as returned to normal. 10:40 PM EDT

Monitoring The teams have deployed a resolution to production and are validating the results. 8:22 PM EDT

Identified Teams have identified the issue. 6:13 PM EDT

Investigating Development teams are working on an issue with photos not displaying correctly without manual refresh. 5:59PM EDT

Photos not displaying correctly on the vehicle details page without manual ref...

Resolved The teams have validated that all site functionality as returned to normal. 10:40 PM EDT

Monitoring The teams have deployed a resolution to production and are validating the results. 8:22 PM EDT

Identified Teams have identified the issue. 6:13 PM EDT

Investigating Development teams are working on an issue with photos not displaying correctly without manual refresh. 5:59PM EDT

Photos not displaying correctly on the vehicle details page without manual ref...

Resolved The team has confirmed the issue is resolved and the pages are loading as as expected. 2:11pm EDT

Monitoring The teams have deployed a fix and are validating the Vehicles Detail Page functionality has been restored. 2:07pm EDT

Identified The Team has identified the issue and are currently working on deploying a fix now. 1:30pm EDT

Investigating Team are looking into the issue and are working to resolve it as soon as able. 12:21pm EDT

Teams are investigatin...

Resolved Teams have validated the platform and have seen a full recovery and all systems are operational now. 5:59pm EDT

Monitoring The service provider is seeing recovery and we are seeing stability with the platform. We are actively monitoring and validating all systems are operational. 4:48pm EDT

Identified The teams have identified the issue and are working to remediate the issue. 4:08pm EDT

Investigating The teams are investigating with a service provider on som...

Resolved The teams have validated the remaining organizations who were previously unable to pull the Confirmation of Sale forms as expected. 12:20pm EDT

Monitoring The teams have put a fix in place and are able to pull the Confirmation of Sales forms as expected. 12:18pm EDT

Identified The teams have identified the issue and are working on a fix now to remediate the issue. 11:48am EDT

Investigating Teams are investigating for Canadian Private Labels that are unable t...

Resolved The team has resolved the issue and has confirmed the sites are working as expected. 9:47am EDT

Monitoring The team has deployed a change and are validating the sites for health. 9:43 am EDT

Identified The teams have identified the issue and are working to get this resolved as soon as able. 9:20am EDT

Investigating Teams have received reports of issues with ADESA.c and PL sites. 8:49am EDT

Resolved - Teams have validated user experience with the site is now working as expected. 12:28am EDT

Monitoring - Teams are seeing recovery with users on the site and should be able to login as expected. 11:38am EDT

Identified - The team has identified the issue and is working on resolving it as soon as able. 11:24am EDT

Investigating - Teams are investigating issues related to login. 9:30am EDT

Teams have received reports of some users unable to login to TradeR...

Resolved The team has resolved the issue and has confirmed the sites are working as expected. 10:38am EDT

Monitoring The team has deployed a change and is validating the sites for health. 10:20am EDT

Identified The teams have identified the issue and are working to get this resolved as soon as able. 9:11am EDT

Teams have received reports of users unable to login or reach ADESA.com and ADESA.ca which also includes buy.adesa.com and buy.adesa.ca.