Previous incidents

Resolved The teams have validated that all site functionality as returned to normal. 11:00AM EDT

Monitoring The teams have deployed a fix to production and are validating the results. 10:35AM EDT

Identified Teams have identified the issue and are working on deploying a fix as soon as able. 10:30AM EDT

Investigating Development teams are working on an issue with photos not displaying correctly. 8:28AM EDT

Photos not displaying correctly on the vehicle details pag...

Resolved: The teams have validated that all site functionality as returned to normal. 10:05am EDT

Monitoring: The teams have deployed a fix and are validating the results. 9:51am EDT

Identified: The teams have identified the issue and are working on a fix to resolve this as soon as able. 8:58am EDT

Investigating: OPENLANE is has identified users are unable to use some pages on the OPENLANE sites which includes the VDP, Search, and login. 7:04am EDT

OPENLANE has ...

Resolved Teams have verified the services have returned to normal and will closely monitor. 1:02pm EST

Monitoring Teams have restarted a back end service and we are seeing the sites return to stable. 12:58pm EST

Identified - Teams have identified the issue and are working to resolve. 12:50pm EST

Investigating Teams are investigating some instability being seen with some of the sites. 11:53am EST

Teams are engaged on investigating alerts that may be impacting the u...

Resolved The team has validated the VDP is working as expected. 7:18am EST
Monitoring The team has deployed a fix and are verifying the results. 7:12am EST

Identified The issue has been identified and and the teams are working on a fix to restore the functionality of the page. 4:25am EST

Investigating The OPENLANE Team is investigating the Vehicle Detail Page on one OPENLANE private label. 4:05am EST

OPENLANE Development Team has proactively found an issue with a si...