Previous incidents
OPENLANE Photos not displaying on VDP without Manual Refresh
Resolved Jul 17 at 10:40pm EDT
Resolved The teams have validated that all site functionality as returned to normal. 10:40 PM EDT
Monitoring The teams have deployed a resolution to production and are validating the results. 8:22 PM EDT
Identified Teams have identified the issue. 6:13 PM EDT
Investigating Development teams are working on an issue with photos not displaying correctly without manual refresh. 5:59PM EDT
Photos not displaying correctly on the vehicle details page without manual ref...
OPENLANE Photos not displaying on VDP without Manual Refresh
Resolved Jul 17 at 10:40pm EDT
Resolved The teams have validated that all site functionality as returned to normal. 10:40 PM EDT
Monitoring The teams have deployed a resolution to production and are validating the results. 8:22 PM EDT
Identified Teams have identified the issue. 6:13 PM EDT
Investigating Development teams are working on an issue with photos not displaying correctly without manual refresh. 5:59PM EDT
Photos not displaying correctly on the vehicle details page without manual ref...
ADESA.ca - Issue With Loading Pages
Resolved Jun 17 at 02:20pm EDT
Resolved The team has confirmed the issue is resolved and the pages are loading as as expected. 2:11pm EDT
Monitoring The teams have deployed a fix and are validating the Vehicles Detail Page functionality has been restored. 2:07pm EDT
Identified The Team has identified the issue and are currently working on deploying a fix now. 1:30pm EDT
Investigating Team are looking into the issue and are working to resolve it as soon as able. 12:21pm EDT
Teams are investigatin...
1 previous update
OPENLANE - Functionality Impairement
Resolved Jun 13 at 06:00pm EDT
Resolved Teams have validated the platform and have seen a full recovery and all systems are operational now. 5:59pm EDT
Monitoring The service provider is seeing recovery and we are seeing stability with the platform. We are actively monitoring and validating all systems are operational. 4:48pm EDT
Identified The teams have identified the issue and are working to remediate the issue. 4:08pm EDT
Investigating The teams are investigating with a service provider on som...
1 previous update
Unable to Retrieve Confirmation of Sale Form
Resolved Jun 13 at 12:24pm EDT
Resolved The teams have validated the remaining organizations who were previously unable to pull the Confirmation of Sale forms as expected. 12:20pm EDT
Monitoring The teams have put a fix in place and are able to pull the Confirmation of Sales forms as expected. 12:18pm EDT
Identified The teams have identified the issue and are working on a fix now to remediate the issue. 11:48am EDT
Investigating Teams are investigating for Canadian Private Labels that are unable t...
1 previous update