Previous incidents

Resolved Teams have restored service and all functionality has returned to normal. 12:25pm EST

Monitoring Teams have performed a couple changes and are monitoring the sites and functionality for the sites. 12:18pm EST

Identified Teams have identified an issue impacting the OPENLANE Admin site, and could be impacting some private labels on an intermittent basis. Teams will be bringing down V1/Admin for a few minutes 11:54am EST

The team is working to address intermittent i...

Resolved Team has validated the issue has been resolved and all functionality is working as expected now. 4:51pm EDT

Monitoring Team has restored service and is monitoring stability to ensure all checkout services are working as expected. 3:07pm EDT

Identified The teams have identified the issue and are working on restoring service as soon as able. 2:56pm EDT

We have identified an issue with checkout and notification related functionality where users are unable to checko...

Resolved We are seeing consistent successful actions related to attachments in Salesforce. Team will continue monitoring the stability of this platform. 11:59am EDT.

Monitoring The technology team is seeing some successful documents being attached and are viewable. 11:52am EDT

Investigating The technology team has escalated an issue with Salesforce impacting users ability to uploading of and attaching documents. - 11:44am EDT

The technology team is investigating where us...

Resolved We have confirmed that login functionality has returned to normal and all sites are operational. 6:12pm EDT

Monitoring The team has made a change and are seeing successes in logging in again. 6:08pm EDT

Identified The development team has identified an issue causing users to be unable to login to DMP sites. Teams are working to restore login functionality as soon as possible. - 6:03pm EDT

OPENLANE Team is investigating users who are unable to login. 5:15pm EDT