Previous incidents

Resolved The team has resolved the issue and has confirmed the sites are working as expected. 9:47am EDT

Monitoring The team has deployed a change and are validating the sites for health. 9:43 am EDT

Identified The teams have identified the issue and are working to get this resolved as soon as able. 9:20am EDT

Investigating Teams have received reports of issues with ADESA.c and PL sites. 8:49am EDT

Resolved - Teams have validated user experience with the site is now working as expected. 12:28am EDT

Monitoring - Teams are seeing recovery with users on the site and should be able to login as expected. 11:38am EDT

Identified - The team has identified the issue and is working on resolving it as soon as able. 11:24am EDT

Investigating - Teams are investigating issues related to login. 9:30am EDT

Teams have received reports of some users unable to login to TradeR...

Resolved The team has resolved the issue and has confirmed the sites are working as expected. 10:38am EDT

Monitoring The team has deployed a change and is validating the sites for health. 10:20am EDT

Identified The teams have identified the issue and are working to get this resolved as soon as able. 9:11am EDT

Teams have received reports of users unable to login or reach ADESA.com and ADESA.ca which also includes buy.adesa.com and buy.adesa.ca.

Resolved The teams have validated that all site functionality as returned to normal. 11:00AM EDT

Monitoring The teams have deployed a fix to production and are validating the results. 10:35AM EDT

Identified Teams have identified the issue and are working on deploying a fix as soon as able. 10:30AM EDT

Investigating Development teams are working on an issue with photos not displaying correctly. 8:28AM EDT

Photos not displaying correctly on the vehicle details pag...

Resolved: The teams have validated that all site functionality as returned to normal. 10:05am EDT

Monitoring: The teams have deployed a fix and are validating the results. 9:51am EDT

Identified: The teams have identified the issue and are working on a fix to resolve this as soon as able. 8:58am EDT

Investigating: OPENLANE is has identified users are unable to use some pages on the OPENLANE sites which includes the VDP, Search, and login. 7:04am EDT

OPENLANE has ...

Resolved Teams have verified the services have returned to normal and will closely monitor. 1:02pm EST

Monitoring Teams have restarted a back end service and we are seeing the sites return to stable. 12:58pm EST

Identified - Teams have identified the issue and are working to resolve. 12:50pm EST

Investigating Teams are investigating some instability being seen with some of the sites. 11:53am EST

Teams are engaged on investigating alerts that may be impacting the u...