Previous incidents
Open Auction Canada Login and Page Loading Issues
Resolved May 26, 2025 at 2:50pm UTC
Resolved We have validated the platform stability, and all pages are loading and logins working as expected now. 10:20am EDT
Monitoring We have implemented a fix and are monitoring and validating the platform remains stable. 10:15am EDT
Identified We have identified the issue and are working to restore the the platform stability. 10:09am EDT
Investigating We are investigating an issue causing login and pages to not load and are working on restoring the platform stability. ...
3 previous updates
OPENLANE Sites Slow Vehicle Detail Pages Slow to Load
Resolved May 14, 2025 at 3:35pm UTC
Resolved We have confirmed everything is working as expected and have resolved the incident. 11:35am EDT
Monitoring We are now seeing expected Vehicle Detail Page load times now and are monitoring to validate everything is working as expected. 11:29am EDT
Identified We have identified the issue and are working on a fix to improve the page load time performance. 11:25am EDT
Investigating We are investigating an issue with app.openlane.ca pages that are slow to load. We are ...
3 previous updates
Canada AuctionTrac and GateApp Mobile Applications Issue
Resolved May 4, 2025 at 1:43am UTC
Resolved We have resolved the issue for both AuctionTrac and GateApp mobile applications and both are working as expected. 9:43pm EDT
Identified We have resolved the issue for GateApp and are continuing to restore the AuctionTrac mobile application. 7:20pm EDT
Identified We have identified the issue impacting both applications and are working on resolving as soon as able. 5:45pm EDT
Investigating We are looking into an issue with the AuctionTrac and GateApp applications i...
3 previous updates