Previous incidents

Resolved The teams have validated the change is working as expected in generating the VRF/Gate Pass. If you report any new cases, please let your support team know. 12:59pm EST

Monitoring The team has made a change which should restore functionality to generating the VRF/Gate Pass once again. 12:44PM

Investigating Teams are investigating root cause for issue and are working to restore functionality to generating the Vehicle Release Form (VRF) as soon as able. 12:13pm EST

...

Resolved The teams have validated the change is working as expected in generating the VRF/Gate Pass. If you report any new cases, please let your support team know. 12:59pm EST

Monitoring The team has made a change which should restore functionality to generating the VRF/Gate Pass once again. 12:44PM

Investigating Teams are investigating root cause for issue and are working to restore functionality to generating the Vehicle Release Form (VRF) as soon as able. 12:13pm EST

...

Resolved Teams have restored service and all functionality has returned to normal. 12:25pm EST

Monitoring Teams have performed a couple changes and are monitoring the sites and functionality for the sites. 12:18pm EST

Identified Teams have identified an issue impacting the OPENLANE Admin site, and could be impacting some private labels on an intermittent basis. Teams will be bringing down V1/Admin for a few minutes 11:54am EST

The team is working to address intermittent i...

Resolved Team has validated the issue has been resolved and all functionality is working as expected now. 4:51pm EDT

Monitoring Team has restored service and is monitoring stability to ensure all checkout services are working as expected. 3:07pm EDT

Identified The teams have identified the issue and are working on restoring service as soon as able. 2:56pm EDT

We have identified an issue with checkout and notification related functionality where users are unable to checko...