OPENLANE Funding and Arbitration Issues
Resolved
Nov 3, 2025 at 6:12pm UTC
Resolved
We have validated everything regarding dealer funding and arbitration processes are operational and we have resolved the incident. 1:12pm EST
Monitoring
We have taken measures to restore service which was impacting our dealer funding and arbitration processes and continue to validate. 12:40pm EST
Identified
OPENLANE is experiencing some technical difficulties with a third party provider which is affecting our dealer funding and arbitration processes for our 45 minute auction vehicles. The teams are working to restore services. Next update in 30 minutes. 12:33pm EST
We have identified an issue with a third party that is impacting funding and arbitration processes for our 45 minute auction vehicles. 12:30pm EST
Affected services
Canada Marketplace (app.openlane.ca)
Updated
Nov 3, 2025 at 5:40pm UTC
Monitoring
We have taken measures to restore service which was impacting our dealer funding and arbitration processes and continue to validate. 12:40pm EST
Identified
OPENLANE is experiencing some technical difficulties with a third party provider which is affecting our dealer funding and arbitration processes for our 45 minute auction vehicles. The teams are working to restore services. Next update in 30 minutes. 12:33pm EST
We have identified an issue with a third party that is impacting funding and arbitration processes for our 45 minute auction vehicles. 12:30pm EST
Affected services
Canada Marketplace (app.openlane.ca)
Created
Nov 3, 2025 at 5:33pm UTC
Identified
OPENLANE is experiencing some technical difficulties with a third party provider which is affecting our dealer funding and arbitration processes for our 45 minute auction vehicles. The teams are working to restore services. Next update in 30 minutes. 12:33pm EST
We have identified an issue with a third party that is impacting funding and arbitration processes for our 45 minute auction vehicles. 12:30pm EST
Affected services
Canada Marketplace (app.openlane.ca)