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Downtime

Issues with app.openlane.ca with Login and Pages Not Loading

Nov 3, 2025 at 3:00pm UTC
Affected services
Canada Marketplace (app.openlane.ca)

Resolved
Nov 3, 2025 at 3:16pm UTC

Resolved We have validated all services with the site are operational again and have marked the incident resolved. 10:16am EST

Monitoring We have seen a recovery of services, and we are monitoring and validating all services are operational. 10:09am EST

Identified We have identified an issue related to login and pages loading. We have teams assembled trying to resolve issue as soon as able. 10:00am EST

We are looking into issue related to pages not loading and failures also being seen with login. 9:55am EDT

Updated
Nov 3, 2025 at 3:09pm UTC

Monitoring We have seen a recovery of services, and we are monitoring and validating all services are operational. 10:09am EST

Identified We have identified an issue related to login and pages loading. We have teams assembled trying to resolve issue as soon as able. 10:00am EST

We are looking into issue related to pages not loading and failures also being seen with login. 9:55am EDT

Created
Nov 3, 2025 at 3:00pm UTC

Identified We have identified an issue related to login and pages loading. We have teams assembled trying to resolve issue as soon as able. 10:00am EST

We are looking into issue related to pages not loading and failures also being seen with login. 9:55am EDT