Users Unable to Login to app.openlane.ca
Resolved
Oct 20, 2025 at 10:20am UTC
Resolved We have validated login has been restored. 6:20am EDT
Monitoring We are seeing improvements on login right now, and are working on restoring the remaining services relating to inventory and auction statuses. 6:03am EDT
Identified We've identified the issue with a third party service provider. We are working through now on mitigating the issue to restore service. 5:01am EDT
Investigating We are investigating an issue with users unable to login to app.openlane.ca. We are working to restore this functionality as soon as able. 4:47am EDT
We have detected an issue with users unable to login to app.openlane.ca and are working to resolve this issue.
Affected services
Canada Marketplace (app.openlane.ca)
Updated
Oct 20, 2025 at 10:03am UTC
Monitoring We are seeing improvements on login right now, and are working on restoring the remaining services relating to inventory and auction statuses. 6:03am EDT
Identified We've identified the issue with a third party service provider. We are working through now on mitigating the issue to restore service. 5:01am EDT
Investigating We are investigating an issue with users unable to login to app.openlane.ca. We are working to restore this functionality as soon as able. 4:47am EDT
We have detected an issue with users unable to login to app.openlane.ca and are working to resolve this issue.
Affected services
Canada Marketplace (app.openlane.ca)
Updated
Oct 20, 2025 at 9:01am UTC
Identified We've identified the issue with a third party service provider. We are working through now on mitigating the issue to restore service. 5:01am EDT
Investigating We are investigating an issue with users unable to login to app.openlane.ca. We are working to restore this functionality as soon as able. 4:47am EDT
We have detected an issue with users unable to login to app.openlane.ca and are working to resolve this issue.
Affected services
Canada Marketplace (app.openlane.ca)
Created
Oct 20, 2025 at 8:47am UTC
Investigating We are investigating an issue with users unable to login to app.openlane.ca. We are working to restore this functionality as soon as able. 4:47am EDT
We have detected an issue with users unable to login to app.openlane.ca and are working to resolve this issue.
Affected services
Canada Marketplace (app.openlane.ca)