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Downtime

app.openlane.com Login Issues

Dec 13, 2024 at 2:29pm UTC
Affected services
US Marketplace (app.openlane.com)

Resolved
Dec 13, 2024 at 2:55pm UTC

Resolved We have confirmed login functionality has returned to normal and have resolved the issue. 9:55am EST

Monitoring We have made an change on our side and are seeing successful logins and are monitoring for stability now. 9:48am EST

Identified The teams have identified the issue and are working on a solution to resolve issue. 9:38am EST

Investigating Teams are working on resolving an issue where many users are unable to login to app.openlane.com. 9:32am EST

We have identified an issue with users attempting to login to the Open Auction US site. 9:29am EST

Updated
Dec 13, 2024 at 2:47pm UTC

Monitoring We have made an change on our side and are seeing successful logins and are monitoring for stability now. 9:48am EST

Identified The teams have identified the issue and are working on a solution to resolve issue. 9:38am EST

Investigating Teams are working on resolving an issue where many users are unable to login to app.openlane.com. 9:32am EST

We have identified an issue with users attempting to login to the Open Auction US site. 9:29am EST

Updated
Dec 13, 2024 at 2:38pm UTC

Identified The teams have identified the issue and are working on a solution to resolve issue. 9:38am EST

Investigating Teams are working on resolving an issue where many users are unable to login to app.openlane.com. 9:32am EST

We have identified an issue with users attempting to login to the Open Auction US site. 9:29am EST

Created
Dec 13, 2024 at 2:29pm UTC

Investigating Teams are working on resolving an issue where many users are unable to login to app.openlane.com. 9:32am EST

We have identified an issue with users attempting to login to the Open Auction US site. 9:29am EST