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Degraded

Degradation of Inbound Email Delivery

Aug 21, 2024 at 10:27pm UTC
Affected services
Canada Marketplace (app.openlane.ca)

Resolved
Aug 21, 2024 at 11:49pm UTC

Resolved: The incident has been resolved and delivery should be occurring as expected. 7:49 PM EDT

Monitoring: Technology teams have put a fix in place and are validating delivery across the workflow. 7:35 PM EDT

Identified: Technology teams have identified the issue and are working to resolve as soon as possible. 7:25 PM EDT

Investigating: Development teams are working on an issue with inbound emails not being delivered as expected to ca.support@openlane.com. 6:27 PM EDT

Our development teams have identified an issue with inbound emails not being delivered as expected to ca.support@openlane.com. 6:27 PM EDT

Updated
Aug 21, 2024 at 11:35pm UTC

Monitoring: Technology teams have put a fix in place and are validating delivery across the workflow. 7:35 PM EDT

Identified: Technology teams have identified the issue and are working to resolve as soon as possible. 7:25 PM EDT

Investigating: Development teams are working on an issue with inbound emails not being delivered as expected to ca.support@openlane.com. 6:27 PM EDT

Our development teams have identified an issue with inbound emails not being delivered as expected to ca.support@openlane.com. 6:27 PM EDT

Updated
Aug 21, 2024 at 11:23pm UTC

Identified: Technology teams have identified the issue and are working to resolve as soon as possible. 7:25 PM

Investigating: Development teams are working on an issue with inbound emails not being delivered as expected to ca.support@openlane.com. 6:27 PM EDT

Our development teams have identified an issue with inbound emails not being delivered as expected to ca.support@openlane.com. 6:27 PM EDT

Created
Aug 21, 2024 at 10:27pm UTC

Investigating: Development teams are working on an issue with inbound emails not being delivered as expected to ca.support@openlane.com. 6:27 PM EDT

Our development teams have identified an issue with inbound emails not being delivered as expected to ca.support@openlane.com. 6:27 PM EDT