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Degraded

Simulcast Sales Delay

Jul 18 at 08:15am EDT
Affected services
Canada Marketplace (app.openlane.ca)
ADESA.com (buy.adesa.com)

Resolved
Jul 18 at 09:54am EDT

Resolved We have confirmed the cameras are working as expected again, and all delayed sales are ready to begin running. 9:54am EDT

Monitoring The technology teams have put a fix in place and are validating the cameras for today's sales are all working as expected. All sales that were scheduled for 10:00am EDT and thereafter should begin running at the original scheduled time. 9:45am EDT

Identified The streaming provider has identified the issue and are trying to resolve as soon as able. We are going to delay a little further some of the Simulcast sales. NEW Estimated Time for the delayed sales to begin running will be 10:00am EDT. 9:23am EDT

Investigating Teams are working with our third party streaming provider to address an issue preventing our Simulcast sales to begin this morning. 8:15am EDT

Our technology teams have identified an issue with our camera streaming to support Simulcast sales. We are working to resolve as soon as able. 8:15am EDT

Updated
Jul 18 at 09:45am EDT

Monitoring The technology teams have put a fix in place and are validating the cameras for today's sales are all working as expected. All sales that were scheduled for 10:00am EDT and thereafter should begin running at the original scheduled time. 9:45am EDT

Identified The streaming provider has identified the issue and are trying to resolve as soon as able. We are going to delay a little further some of the Simulcast sales. NEW Estimated Time for the delayed sales to begin running will be 10:00am EDT. 9:23am EDT

Investigating Teams are working with our third party streaming provider to address an issue preventing our Simulcast sales to begin this morning. 8:15am EDT

Our technology teams have identified an issue with our camera streaming to support Simulcast sales. We are working to resolve as soon as able. 8:15am EDT

Updated
Jul 18 at 09:24am EDT

Identified The streaming provider has identified the issue and are trying to resolve as soon as able. We are going to delay a little further some of the Simulcast sales. NEW Estimated Time for the delayed sales to begin running will be 10:00am EDT. 9:23am EDT.

Investigating Teams are working with our third party streaming provider to address an issue preventing our Simulcast sales to begin this morning. 8:15am EDT

Our technology teams have identified an issue with our camera streaming to support Simulcast sales. We are working to resolve as soon as able. 8:15am EDT

Updated
Jul 18 at 08:58am EDT

Identified The streaming provider has identified the issue and are trying to resolve as soon as able. We are going to delay a little further some of the Simulcast sales. Estimated time for the delayed sales to begin running will be 9:30am EDT. 8:58am EDT.

Investigating Teams are working with our third party streaming provider to address an issue preventing our Simulcast sales to begin this morning. 8:15am EDT

Our technology teams have identified an issue with our camera streaming to support Simulcast sales. We are working to resolve as soon as able. 8:15am EDT

Created
Jul 18 at 08:15am EDT

Investigating Teams are working with our third party streaming provider to address an issue preventing our Simulcast sales to begin this morning. 8:15am EDT

Our technology teams have identified an issue with our camera streaming to support Simulcast sales. We are working to resolve as soon as able. 8:15am EDT