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Degraded

Users Unable to join Simulcast Montreal and Toronto Sale

Apr 3, 2024 at 1:11pm UTC
Affected services
Canada Marketplace (app.openlane.ca)

Resolved
Apr 3, 2024 at 2:21pm UTC

Resolved All issues have been resolved, and all users should be able to join sales. Users may need to refresh the Sales Schedule or Run List pages and try to rejoin. 10:21am EDT

Monitoring Teams have applied a fix and users should be able to join sale now. Teams are still validating, we are currently expecting to begin the Montreal and Toronto sales by 10:30am EDT now. 10:03am EDT

Identified Teams have identified the issue and should have the resolved in next 15 minutes. We are intending on the sales to begin at 10am EDT. 9:43am EDT

Investigating Teams are working to resolve an issue with users joining Simulcast sale for Montreal and Toronto as soon as possible. 9:24am EDT

Teams have received reports of users unable to access the Simulcast sales for Montreal and Toronto. 8:58am EDT

Updated
Apr 3, 2024 at 2:03pm UTC

Monitoring Teams have applied a fix and users should be able to join sale now. Teams are still validating, we are currently expecting to begin the Montreal and Toronto sales by 10:30am EDT now. 10:03am EDT

Identified Teams have identified the issue and should have the resolved in next 15 minutes. We are intending on the sales to begin at 10am EDT. 9:43am EDT

Investigating Teams are working to resolve an issue with users joining Simulcast sale for Montreal and Toronto as soon as possible. 9:24am EDT

Teams have received reports of users unable to access the Simulcast sales for Montreal and Toronto. 8:58am EDT

Updated
Apr 3, 2024 at 1:53pm UTC

Monitoring Teams have applied a fix and users should be able to join sale now. 9:53am EDT

Identified Teams have identified the issue and should have the resolved in next 15 minutes. We are intending on the sales to begin at 10am EDT. 9:43am EDT

Investigating Teams are working to resolve an issue with users joining Simulcast sale for Montreal and Toronto as soon as possible. 9:24am EDT

Teams have received reports of users unable to access the Simulcast sales for Montreal and Toronto. 8:58am EDT

Created
Apr 3, 2024 at 1:11pm UTC

Identified Teams have identified the issue and should have the resolved in next 15 minutes. We are intending on the sales to begin at 10am EDT. 9:43am EDT

Investigating Teams are working to resolve an issue with users joining Simulcast sale for Montreal and Toronto as soon as possible. 9:24am EDT

Teams have received reports of users unable to access the Simulcast sales for Montreal and Toronto. 8:58am EDT