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OPENLANE Sites will be undergoing scheduled monthly schedule systems maintenance. Please be aware that systems will be unavailable while these activities are being performed so maintenance pages will be used during this time.\n\n• Start - Saturday, December 13th - 10:00pm EST\n• Estimated Completion - Sunday, December 14th – 1:00am EST","published_at":"2025-12-14T03:00:21.000Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[]}},{"id":"782409","type":"status_report","attributes":{"title":"OPENLANE Platform Maintenance","report_type":"maintenance","starts_at":"2025-12-14T03:00:21.000Z","ends_at":"2025-12-14T06:00:21.000Z","affected_resources":[{"status_page_resource_id":"8323802","status":"maintenance"},{"status_page_resource_id":"8372813","status":"maintenance"}],"aggregate_state":"maintenance"},"relationships":{"status_updates":{"data":[{"id":"4483297","type":"status_update"}]}}},{"id":"4639845","type":"status_update","attributes":{"message":"**Identified** \nMulti-factor authentication via email is currently unavailable. This issue has been identified and is in progress of being worked by our third-party provider. Next update in 90 minutes","published_at":"2026-01-22T23:22:00.000Z","published_at_timezone":"UTC","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8122626","status":"degraded"},{"status_page_resource_id":"8122627","status":"degraded"},{"status_page_resource_id":"8323803","status":"degraded"},{"status_page_resource_id":"8323807","status":"degraded"}]}},{"id":"4640048","type":"status_update","attributes":{"message":"**Monitoring**\nOur third-party provider is currently implementing a fix. While recovery is underway, users may experience intermittent delays or failures in receiving emails. Next update in 30 minutes.\n\n**Identified**\nUpdate: Teams are continuing to collaborate with representatives from third party to stay updated on resolution progress.\n\nMulti-factor authentication via email is currently unavailable. This issue has been identified and is in progress of being worked by our third-party provider. Next update in 90 minutes","published_at":"2026-01-23T00:54:00.000Z","published_at_timezone":"UTC","notify_subscribers":true,"affected_resources":[{"status_page_resource_id":"8122626","status":"degraded"},{"status_page_resource_id":"8122627","status":"degraded"},{"status_page_resource_id":"8323803","status":"degraded"},{"status_page_resource_id":"8323807","status":"degraded"}]}},{"id":"4640016","type":"status_update","attributes":{"message":"**Identified**\nTeams are continuing to collaborate with representatives from third party to stay updated on resolution progress.\n\nMulti-factor authentication via email is currently unavailable. This issue has been identified and is in progress of being worked by our third-party provider. Next update in 90 minutes","published_at":"2026-01-23T00:39:00.000Z","published_at_timezone":"UTC","notify_subscribers":true,"affected_resources":[{"status_page_resource_id":"8122626","status":"degraded"},{"status_page_resource_id":"8122627","status":"degraded"},{"status_page_resource_id":"8323803","status":"degraded"},{"status_page_resource_id":"8323807","status":"degraded"}]}},{"id":"4640108","type":"status_update","attributes":{"message":"**Monitoring**\nTeam is continuing to monitor the progress of the third-party fix. MFA email delays and failures are still intermittent. Next update in 30 minutes.\n\nOur third-party provider is currently implementing a fix. While recovery is underway, users may experience intermittent delays or failures in receiving emails. \n\n**Identified**\nUpdate: Teams are continuing to collaborate with representatives from third party to stay updated on resolution progress.\n\nMulti-factor authentication via email is currently unavailable. This issue has been identified and is in progress of being worked by our third-party provider. ","published_at":"2026-01-23T01:19:00.000Z","published_at_timezone":"UTC","notify_subscribers":true,"affected_resources":[{"status_page_resource_id":"8122626","status":"degraded"},{"status_page_resource_id":"8122627","status":"degraded"},{"status_page_resource_id":"8323803","status":"degraded"},{"status_page_resource_id":"8323807","status":"degraded"}]}},{"id":"4640173","type":"status_update","attributes":{"message":"**Monitoring**\nTeam is monitoring fix being implemented by third-party and intermittent MFA email functionality. Next update in 30 minutes\n \nTeam is continuing to monitor the progress of the third-party fix. MFA email delays and failures are still intermittent. \n\nOur third-party provider is currently implementing a fix. While recovery is underway, users may experience intermittent delays or failures in receiving emails.\n\n**Identified**\nUpdate: Teams are continuing to collaborate with representatives from third party to stay updated on resolution progress.\n\nMulti-factor authentication via email is currently unavailable. This issue has been identified and is in progress of being worked by our third-party provider.","published_at":"2026-01-23T01:46:00.000Z","published_at_timezone":"UTC","notify_subscribers":true,"affected_resources":[{"status_page_resource_id":"8122626","status":"degraded"},{"status_page_resource_id":"8122627","status":"degraded"},{"status_page_resource_id":"8323803","status":"degraded"},{"status_page_resource_id":"8323807","status":"degraded"}]}},{"id":"4640256","type":"status_update","attributes":{"message":"**Monitoring**\nInternal testing shows no issues. Awaiting confirmation from third-party that fix has been implemented and intermittent issues are no longer present. Next update in 60 minutes.\n \nTeam is monitoring fix being implemented by third-party and intermittent MFA email functionality. \n \nTeam is continuing to monitor the progress of the third-party fix. MFA email delays and failures are still intermittent. \n\nOur third-party provider is currently implementing a fix. While recovery is underway, users may experience intermittent delays or failures in receiving emails.\n\n**Identified**\nTeams are continuing to collaborate with representatives from third party to stay updated on resolution progress.\n\nMulti-factor authentication via email is currently unavailable. This issue has been identified and is in progress of being worked by our third-party provider.","published_at":"2026-01-23T02:12:00.000Z","published_at_timezone":"UTC","notify_subscribers":true,"affected_resources":[{"status_page_resource_id":"8122626","status":"degraded"},{"status_page_resource_id":"8122627","status":"degraded"},{"status_page_resource_id":"8323803","status":"degraded"},{"status_page_resource_id":"8323807","status":"degraded"}]}},{"id":"4640386","type":"status_update","attributes":{"message":"**Resolved**\nInternal testing continues to show no issues. Teams will be monitoring third-party status pages to receiving final confirmation of resolution. \n\n**Monitoring**\nInternal testing shows no issues. Awaiting confirmation from third-party that fix has been implemented and intermittent issues are no longer present. Next update in 60 minutes.\n \nTeam is monitoring fix being implemented by third-party and intermittent MFA email functionality. \n \nTeam is continuing to monitor the progress of the third-party fix. MFA email delays and failures are still intermittent. \n\nOur third-party provider is currently implementing a fix. While recovery is underway, users may experience intermittent delays or failures in receiving emails.\n\n**Identified**\nTeams are continuing to collaborate with representatives from third party to stay updated on resolution progress.\n\nMulti-factor authentication via email is currently unavailable. This issue has been identified and is in progress of being worked by our third-party provider.","published_at":"2026-01-23T03:02:00.000Z","published_at_timezone":"UTC","notify_subscribers":true,"affected_resources":[{"status_page_resource_id":"8122626","status":"resolved"},{"status_page_resource_id":"8122627","status":"resolved"},{"status_page_resource_id":"8323803","status":"resolved"},{"status_page_resource_id":"8323807","status":"resolved"}]}},{"id":"809975","type":"status_report","attributes":{"title":"E-Mail MFA Outage","report_type":"manual","starts_at":"2026-01-22T23:22:00.000Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"8122626","status":"resolved"},{"status_page_resource_id":"8122627","status":"resolved"},{"status_page_resource_id":"8323803","status":"resolved"},{"status_page_resource_id":"8323807","status":"resolved"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"4639845","type":"status_update"},{"id":"4640048","type":"status_update"},{"id":"4640016","type":"status_update"},{"id":"4640108","type":"status_update"},{"id":"4640173","type":"status_update"},{"id":"4640256","type":"status_update"},{"id":"4640386","type":"status_update"}]}}}]}